Send a tax-time reminder or a firm update to exactly the right clients — segmented from the list you already keep in OneHQ, personalised, branded as your firm, and tracked. No exporting to a mail tool, no stale spreadsheet that's out of date the day you build it.
Built-in audiences, plus filters and hand-picked clients — every count drawn live from your own list.
The audience is your client list — not a copy of it
Bulk email tools live on an exported list that's wrong the moment a client changes. OneHQ builds the audience from the clients you actually hold, so it's always current and always scoped to what you're allowed to see.
Pick an audience or refine one — start from a built-in segment, add filters, or hand-pick individual clients. Everything is ANDed, so the count only ever narrows.
Send from any list — tick clients on a WIP or client list and hand them straight to a campaign.
The review names every recipient — no blind count. A client with no email on file is shown greyed, with the reason, so it's a data problem you can fix, not a silent drop.
An audience is asserted, never guessed — an empty or unclear filter sends to nobody, not everybody. A send to your whole book is a deliberate, single choice.
Write once — it arrives as your firm
Simple, real formatting
A plain formatting bar — bold, italic, underline — so what you see is what arrives. Paste a picture straight in. No fiddly syntax anyone can see.
Personalised per client
Merge fields drop in each client's name and their accountant, so a bulk send doesn't read like one. Preview the real email for a real recipient before it goes.
Your brand, one attachment
Every email wears your firm's logo in the same shell as your signing emails — never a bare, plain-text block. Attach a PDF or an image when you need to.
SMS through the same door
The same audience tools send a bulk SMS instead — pick the list, write the message, and it goes by text.
Sent, tracked, and accountable
Opens and clicks are tracked — so you can see what landed, not just that it left.
A compliant unsubscribe link is added and handled for you — one less way to fall foul of the Spam Act.
Every campaign keeps its history — who sent it, when, and exactly which clients it reached.
It comes from your firm's inbox — so a client's reply reaches you, and the message can sit on their record beside everything else.
One less subscription, and a better list. Bulk email is built into OneHQ, working from the client list you already maintain — so there's nothing to export, nothing to keep in sync, and the audience is right by definition.
Frequently asked
Start from a built-in audience — everyone, business clients, employers, BAS, SMSF or ITR clients — then refine it with filters or hand-pick individuals. You can also tick clients on any WIP or client list and send to them. Every count is drawn live from your own list and scoped to what you're allowed to see.
Yes. Merge fields drop each client's name and their accountant into the message, and you can preview the real email for a real recipient before sending. It's branded with your firm's logo in the same shell as your signing emails, so it never arrives as a plain block.
Yes — and it works from your live client list rather than an exported copy, adds a compliant unsubscribe link, tracks opens and clicks, and keeps a full history of who sent what and when. One less subscription, and an audience that's right by definition.
Yes. The same audience and list tools send a bulk SMS instead of an email — pick who it goes to, write the message, and it goes by text.
The right message, to the right clients.
Client email campaigns built into your practice — no export, no stale list.